For pet sitters

Walks & exercise checklist

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Your dog walking booking is coming up. Use this simple checklist to prepare, stay organized, and help every walk go smoothly.

Meet & Greet

  • We will email the pet parent’s address on file. Confirm it with the pet parent before the first walk.
  • Review entry and key return instructions.
  • Discuss the dog’s routine, behaviour, triggers, and special needs as applicable.
  • Ask about preferred routes, walk length, and pace.
  • Check the dog’s equipment: leash, harness or collar fit, and ID tags.
  • Ask whether treats are allowed and how the dog behaves around other dogs and people.
  • Request emergency contact and veterinarian information.
  • Ask how often they would like updates and photos. This can be shared through the platform.
  • Review household rules, security instructions, and any escape risks.

During the Walk

  • Let the pet parent know you have arrived.
  • Enter carefully and make sure the dog cannot slip out.
  • Check that the harness, collar, and leash are secure before heading out.
  • Keep the dog on leash at all times unless agreed otherwise in writing.
  • Follow the agreed route, pace, and duration.
  • Pick up after the dog and carry waste bags.
  • Bring water on warm days and avoid hot pavement.
  • Watch for signs of fatigue, overheating, or distress.
  • Take clear photos and share updates with the pet parent through Hello Marshy.

After the Walk

  • Wipe paws if needed and check for burrs, ticks, or injuries.
  • Refresh the dog’s water and give treats only as agreed.
  • Make sure the dog is safely secured in the correct area.
  • Return keys and household items to their proper places.
  • Lock all doors and follow the pet parent’s exit instructions.
  • Send an update with photos and any important notes through Hello Marshy.
  • Report any health, behavioural, safety, or access concerns immediately.

Hello Marshy Emergency Support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.

Email: contact@hellomarshy.com
Phone: 438-792-5448