For pet sitters

House sitting checklist

Your house sitting stay is coming up. Use this simple checklist to prepare, stay organized, and help everything go smoothly.

Meet & greet

Pet parent's address can be found in the booking request and will also be emailed to you.
Review entry instructions, keys, codes, and alarm systems.
Discuss the pet’s routine, behaviour, feeding, medication, and special needs as applicable.
Walk through the home: pet supplies, cleaning products, and where you will sleep.
Ask about household duties: mail, plants, garbage day, and any quirks with appliances or utilities.
Request emergency contact and veterinarian information.
Ask how often they would like updates and photos. This can be shared through the platform.
Review household rules, off-limit areas, security instructions, and any escape risks.
Ask if they have any final questions or concerns.

During the stay

Let the pet parent know when you have arrived and settled in.
Follow the pet’s routine for feeding, medication, walks, and bathroom breaks.
Keep the home secure: lock doors and windows and set the alarm as instructed.
Keep the home tidy and clean up after yourself and the pet.
Complete the agreed household duties, such as mail, plants, and garbage.
Spend quality time with the pet and keep their routine as normal as possible.
Take clear photos and share updates with the pet parent through Hello Marshy.
Report any health, behavioural, safety, or home concerns immediately.

Before you leave

Confirm the pet parent’s return time and coordinate your departure so the pet is not left alone longer than agreed.
Tidy the home and leave it as you found it. Take photos if needed.
Wash any bedding or towels you used, if agreed.
Make sure the pet has fresh water and food and is safely secured in the correct area.
Return keys and household items as instructed and lock all doors.
Send a final update with photos and any important notes through Hello Marshy.
When appropriate, ask for a review to help build your profile.

Hello Marshy emergency support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.

Email: contact@hellomarshy.com
Phone: 438-792-5448

Meet & greet

Pet parent's address can be found in the booking request and will also be emailed to you.

Review entry instructions, keys, codes, and alarm systems.

Discuss the pet’s routine, behaviour, feeding, medication, and special needs as applicable.

Walk through the home: pet supplies, cleaning products, and where you will sleep.

Ask about household duties: mail, plants, garbage day, and any quirks with appliances or utilities.

Request emergency contact and veterinarian information.

Ask how often they would like updates and photos. This can be shared through the platform.

Review household rules, off-limit areas, security instructions, and any escape risks.

Ask if they have any final questions or concerns.

During the stay

Let the pet parent know when you have arrived and settled in.

Follow the pet’s routine for feeding, medication, walks, and bathroom breaks.

Keep the home secure: lock doors and windows and set the alarm as instructed.

Keep the home tidy and clean up after yourself and the pet.

Complete the agreed household duties, such as mail, plants, and garbage.

Spend quality time with the pet and keep their routine as normal as possible.

Take clear photos and share updates with the pet parent through Hello Marshy.

Report any health, behavioural, safety, or home concerns immediately.

Before you leave

Confirm the pet parent’s return time and coordinate your departure so the pet is not left alone longer than agreed.

Tidy the home and leave it as you found it. Take photos if needed.

Wash any bedding or towels you used, if agreed.

Make sure the pet has fresh water and food and is safely secured in the correct area.

Return keys and household items as instructed and lock all doors.

Send a final update with photos and any important notes through Hello Marshy.

When appropriate, ask for a review to help build your profile.

Hello Marshy emergency support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.