For pet parents

House sitting checklist

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Your house sitter is booked. Use this simple checklist to prepare your home and your pet for the stay.

Meet & Greet

  • Confirm your address and entry instructions with your sitter before the stay.
  • Walk through entry, keys, codes, and alarm systems.
  • Go over your pet’s routine, behaviour, feeding, medication, and special needs as applicable.
  • Show where pet supplies and cleaning products are kept, and where your sitter will sleep.
  • Explain household duties: mail, plants, garbage day, and any quirks with appliances or utilities.
  • Share your emergency contact details and your veterinarian’s information, and explain what to do in an emergency.
  • Agree on how often you would like updates and photos. These can be shared through the platform.
  • Point out household rules, off-limit areas, security instructions, and any escape risks.

Before the Stay

  • Leave clear written instructions for your pet and your home.
  • Stock up on pet food, medication, litter, and cleaning supplies.
  • Prepare a clean, comfortable space for your sitter with fresh linens.
  • Secure or put away valuables and anything private.
  • Make sure your pet’s ID tag and microchip contact details are up to date.
  • Leave spare keys, test any codes, and share your expected return time.
  • Let a neighbour or your building know a sitter will be staying, if needed.

During & After the Stay

  • Keep your phone reachable in case your sitter has questions.
  • Watch for updates and photos through Hello Marshy.
  • Let your sitter know right away if your return time changes.
  • Do a walkthrough when you return and read your sitter’s notes.
  • Report any concerns through Hello Marshy, and leave a review once the booking is complete.

Hello Marshy Emergency Support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.

Email: contact@hellomarshy.com
Phone: 438-792-5448