For pet parents

Pet boarding checklist

Download PDF

Your pet’s boarding stay is coming up. Use this simple checklist to prepare so drop-off and the stay go smoothly.

Meet & greet

Discuss meet & greet location.
Sitter's address can be found in the booking request and will also be emailed to you.
Go over your pet’s routine, behaviour, feeding, medication, and special needs as applicable.
Mention allergies, fears, triggers, and how your pet gets along with other animals and people.
Share your emergency contact details and your veterinarian’s information, and explain what to do in an emergency.
Agree on how often you would like updates and photos. These can be shared through the platform.
Ask about the sitter’s home: other pets, children, yard, and where your pet will sleep.
Confirm drop-off and pick-up dates and times.

Before drop-off

Turn on text notifications in Hello Marshy to receive updates from your sitter during the visit.
Pack enough food for the full stay plus a little extra, portioned or with clear instructions.
Pack medication labelled with dosage and timing instructions.
Pack familiar items: leash, bed or blanket, crate if used, and a favourite toy.
Write down feeding, medication, and routine instructions.
Make sure your pet’s ID tag and microchip contact details are up to date.
Make sure vaccinations are up to date and share records if requested.

During the stay & pick-up

Keep your phone reachable in case your sitter has questions.
Watch for updates and photos through Hello Marshy.
Collect all belongings at pick-up.
Ask the sitter how the stay went and ask any questions
Leave a review for the sitter once the booking is complete!
Leave a tip as an optional thank-you tip! Sitters keep 100% of their tip

Hello Marshy emergency support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.

Email: contact@hellomarshy.com
Phone: 438-792-5448

Meet & greet

Discuss meet & greet location.

Sitter's address can be found in the booking request and will also be emailed to you.

Go over your pet’s routine, behaviour, feeding, medication, and special needs as applicable.

Mention allergies, fears, triggers, and how your pet gets along with other animals and people.

Share your emergency contact details and your veterinarian’s information, and explain what to do in an emergency.

Agree on how often you would like updates and photos. These can be shared through the platform.

Ask about the sitter’s home: other pets, children, yard, and where your pet will sleep.

Confirm drop-off and pick-up dates and times.

Before drop-off

Turn on text notifications in Hello Marshy to receive updates from your sitter during the visit.

Pack enough food for the full stay plus a little extra, portioned or with clear instructions.

Pack medication labelled with dosage and timing instructions.

Pack familiar items: leash, bed or blanket, crate if used, and a favourite toy.

Write down feeding, medication, and routine instructions.

Make sure your pet’s ID tag and microchip contact details are up to date.

Make sure vaccinations are up to date and share records if requested.

During the stay & pick-up

Keep your phone reachable in case your sitter has questions.

Watch for updates and photos through Hello Marshy.

Collect all belongings at pick-up.

Ask the sitter how the stay went and ask any questions

Leave a review for the sitter once the booking is complete!

Leave a tip as an optional thank-you tip! Sitters keep 100% of their tip

Hello Marshy emergency support

Keep all booking messages and updates on Hello Marshy for support.

Support is available seven days a week from 9:00 a.m. to 9:00 p.m. We may be able to assist outside these hours, but after-hours support cannot be guaranteed.

Pet parents should provide their sitter with emergency contact details and clear instructions on what to do in an emergency.