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Why Pet Parents Are Switching from Rover to Hello Marshy

Why Canadian pet parents are choosing Hello Marshy for trusted local care.

By The Hello Marshy Team·July 16, 2026·6 min read
Line illustration of a dog, cat, rabbit, lizard, fish, and bird together

Finding someone to care for your pet is a big decision. You are not just booking a service. You are trusting someone with a member of your family.

While Rover is one of the most well-known pet care platforms, more Canadian pet parents are starting to look for an option that feels more local, transparent, and personal. That is where Hello Marshy stands out.

Hello Marshy is a Canadian pet care marketplace that connects pet parents with local sitters and dog walkers. Whether you need overnight boarding, house sitting, drop-in visits, dog walking, daycare, or pet taxi, Hello Marshy makes it easier to find care that fits your needs.

Here is why more pet parents are choosing Hello Marshy instead of Rover in Canada.

A Canadian platform built for Canadian pet parents

One of the biggest differences is that Hello Marshy is Canadian-owned and built specifically for pet parents and sitters in Canada.

Rather than being part of a large international marketplace, Hello Marshy is focused on building a trusted local pet care community. This means understanding the needs of Canadian pet parents, whether they live in a busy Toronto condo, a suburban home in Mississauga, or a growing community like Milton.

By choosing Hello Marshy, pet parents are also supporting a growing Canadian startup and helping create more opportunities for local pet sitters in an economy that is very challenging.

No platform service fee for pet parents

Pet care can already be expensive, especially when you need overnight care or have more than one pet. The last thing you want is to reach checkout and see an additional platform service fee added to your total.

Hello Marshy does not charge pet parents a platform service fee. The rate you see from the sitter is the rate you can expect to pay, plus Stripe processing fees.

For pet parents looking for a more affordable Rover alternative in Canada, this can make a meaningful difference.

Care for more than just dogs

Many pet care platforms are heavily focused on dogs, but pet parents need support for all kinds of animals.

Hello Marshy helps connect pet parents with sitters who care for:

  • Dogs
  • Cats
  • Birds
  • Fish
  • Rabbits and small pets
  • Reptiles and amphibians

This makes Hello Marshy a great option for families with cats, exotic pets, or multiple types of animals.

Instead of trying to fit your pet into a service that was mainly designed for dogs, you can look for a sitter who is actually comfortable and experienced with your type of pet.

Government ID-verified sitters

Trust is one of the most important parts of choosing a pet sitter.

Before offering services on Hello Marshy, sitters complete government ID and selfie verification. This gives pet parents an added level of reassurance when reviewing profiles and deciding who they want to contact.

You can also review a sitter's services, experience, rates, home environment, availability, and profile details before sending a request.

Hello Marshy encourages pet parents to take their time, ask questions, and make sure the sitter feels like the right match before booking.

A more personal booking experience

Pet care should never feel like a rushed transaction.

With Hello Marshy, you are encouraged to do Meet & Greets and chat with multiple sitters. This gives you and the sitter a chance to talk about your pet, discuss expectations, and decide whether the booking feels right.

You can ask about things like:

  • Feeding routines
  • Medication
  • Behaviour around other pets
  • Experience with puppies, senior pets, or nervous animals

These conversations make it easier to find a sitter who genuinely understands what your pet needs.

More flexibility for different pet care needs

Every pet has a different routine, personality, and comfort level. Hello Marshy gives pet parents the flexibility to find care that works for their situation.

Depending on what is available in your area, you can find sitters offering:

Pet boarding

Your pet stays overnight in the sitter's home while you are away.

House sitting

A sitter stays in your home so your pet can remain in their familiar environment.

Doggy daycare

Your dog spends the day with a sitter and returns home afterward.

Drop-in visits

A sitter visits your home to feed your pet, refresh water, clean litter boxes, provide attention, and complete agreed-upon care.

Dog walking

A local walker takes your dog out for exercise, enrichment, and a bathroom break.

Pet taxi

A sitter helps transport your pet to an agreed destination, such as a grooming or veterinary appointment.

Supporting local pet sitters

Hello Marshy also gives local sitters and dog walkers the ability to build their own pet care business.

Sitters can set their own rates, choose their services, manage their availability, and decide which bookings are the right fit.

For pet parents, this means more variety.

You may find a sitter who only takes one family at a time, specializes in cats, has experience with senior dogs, or is comfortable caring for birds and small animals.

This can lead to a more personal relationship and make it easier to find someone you trust for future bookings.

Why pet parents are choosing Hello Marshy

For many Canadian pet parents, Hello Marshy offers a simpler and more human experience than Rover.

Hello Marshy may be the right choice for you if you want:

  • A Canadian-owned pet care marketplace
  • No platform service fee for pet parents
  • Care for dogs, cats, birds, fish, small pets, reptiles, and amphibians
  • Meet & Greets before confirming care
  • Local boarding, house sitting, daycare, drop-ins, dog walking, and pet taxi services
  • A growing platform that supports local Canadian sitters

Rather than using a large international marketplace, pet parents can choose a Canadian platform that is focused on building trust, supporting local sitters, and making pet care easier to navigate.

Find trusted pet care near you.

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Related on Hello Marshy

  • Pet Boarding
  • House Sitting
  • Doggy Daycare
  • Drop-in visits
  • Walks & Exercise
  • Pet Taxi

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